Privacy Policy

Privacy is important to IT3D TECHNOLOGY S.L. This statement sets out the practices regarding the handling of personal information on IT3D TECHNOLOGY S.L websites, such as what type of data is collected, how it is tracked, used and disclosed.

At IT3D TECHNOLOGY S.L, we understand that the privacy and security of your personal information is extremely important. Therefore, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.

This policy applies to you whether you use our mobile applications or otherwise use any of our websites or interact with us on social media (our “Services”).

This policy sets out our firm commitment to protecting your personal information.

Therefore, we strongly recommend that you read and accept our privacy policy before continuing to browse.

This privacy policy was last updated on December 4, 2018.

1. Identification of the company name of the person responsible for the file

In accordance with the provisions of REGULATION (EU) 2016/ 679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter RGPD) we inform you that the personal data obtained as a result of your sending of personal data will be processed by the following Data Controller:

Company name: IT3D TECHNOLOGY S.L
Residence: Spain
Telephone: (+34) 96 118 83 30
E-mail: info@it3d.com
Address: C/ Sierra Calderona 1. 46520 Puerto Sagunto (Valencia) Spain
N.I.F/C.I.F: B70699095
Purpose: Marketing and distribution of products related to 3D printing

2. General privacy principles.

When we collect and process your personal information, we are guided by the following practical principles:

Personal data is processed in a fair, legal and transparent manner.
Personal data is collected for specific, explicit and legitimate purposes and is not processed in a manner incompatible with those purposes.
Personal data is adequate, relevant and limited to what is necessary in relation to the purposes for which the processing is carried out.
Personal data must be accurate and up to date. Inaccurate data will be updated or deleted.
Personal data must be kept in an identifiable format for no longer than necessary.
Personal data is kept secure through appropriate and effective technical and organizational measures against unauthorized or unlawful processing and against accidental loss, destruction or damage, by applying appropriate technical or organizational measures (“integrity and confidentiality”).
We are committed to the principles of data protection by design and data protection by default.

3. How we collect your personal data and how it is used.

Directly from the owner: We may collect personal data when an inquiry is made through the contact forms, or when you are assigned a login account, among others.
From cookies:We may also collect information from “cookies” that we may save on your computer or mobile device. Cookies are small data files stored on your hard drive or in your device’s memory. For more information about the use and purposes of the cookies we use on the website https://it3d.com/ you can access our cookie policy. However, you can change your browser options to stop accepting cookies or ask you before accepting a cookie from the websites you visit. However, if you do not accept cookies, you may not be able to use all aspects of our services.
Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet Protocol (IP) or other device addresses or identification numbers, as well as browser type, Internet service provider, etc.

4. Cases where our website requests your personal data

When you subscribe to the newsletter of https://it3d.com/.
When you make comments on the blog or forums.
When you make enquiries through the contact form.
When you request any of the services and/or products we offer.
When you register on the “work with us” form
When you register as a trainer or distributor

5. Purposes for which we process your personal data.

At IT3D TECHNOLOGY S.L,, we process the data necessary to manage and optimise our services and commercial relations with our users and clients. In addition, we also use this information to send advertising of interest to users, related to our products, news, offers and promotions.

The data is collected and processed for the following purposes:

Category of interested parties	Purpose
Cookies	Cookies are used to improve your browsing experience on our website, analyze user navigation and be able to offer you personalized content. In any case, they can be blocked or disabled through the browser configuration options. If you want more information, you can consult our Cookie Policy.
User who contacts through the Web	Attend and answer communications or requests received either through email or the contact form on the WebSite https://it3d.com/
User subscribed to the Newsletter	Manage the newsletter to make regular communications about news, publications, offers, promotions, events and other information from IT3D TECHNOLOGY S.L,
Registered User	1Processing and registration of users on the IT3D TECHNOLOGY S.L, Website, to allow access and self-management of the user account by the user.
Trainer and/or distributor	Manage the request of admission as a trainer and/or distributor of IT3D TECHNOLOGY S.L,
Blog and/or forum user	Moderate and respond to comments made by Users on the blog or forum of our website https://it3d.com/.

6. Legal basis of the treatment and mandatory or optional nature of the treatment.

The legal bases are linked to the purposes of the previous point according to the letters assigned in the table.

Category of interested parties	Legitimacy for data processing
User who contacts through the Web	Legitimate interest of IT3D TECHNOLOGY S.L. in responding to the queries and requests of the interested party, justified by the interest shown in contacting and receiving information from IT3D TECHNOLOGY S.L. to a minimum intrusion into your privacy and the use of limited data (contact information).
User subscribed to the Newsletter	Consent that is requested when you subscribe to the Newsletter. The interested party can withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services.
Registered User	Consent that is requested when you register as a user on our website. The interested party can withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services. If the necessary data is not provided, it will not be possible to process the user registration.
Trainer and/or distributor	Application of pre-contractual measures established in the interest shown by IT3D TECHNOLOGY S.L, If you do not provide the necessary data, it will not be possible to process your request. Consent is requested when you subscribe to the Newsletter. The interested party may withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services.
Blog and/or forum user	Consent granted by the action of making comments on the blog. The interested party may withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services. 6. Legal basis of the treatment and mandatory or optional nature of the treatment

7. Data provided voluntarily by the interested party

Category of interested parties	Data provided by the interested party
Web visiting user	IP, browsing data.
User who contacts through the Web	First name, Last name, email, subject, message First name, Last name, email
User subscribed to the Newsletter	First name, surname, email.
Registered User	Username, email, password.
Trainer and/or distributor	Name, Surname, address, email, phone, NIF, model 036 or IAE document, company name, trade name. Name, Surname, email.
Blog and/or forum user	Name, Surname, nickname, email, comments

8. Retention of personal data.

IT3D TECHNOLOGY S.L, ne only stores your personal information to the extent that we need it in order to be able to use it for the purposes indicated in point 5, and according to the legal basis for the processing thereof in accordance with applicable law. Your personal information will be kept as long as there is a contractual and/or commercial relationship or as long as you do not exercise your right to delete, cancel and/or limit the processing of your data.

Once the relationship with you has ended for any of the reasons indicated, the information will be kept duly blocked, without any use, as long as it may be necessary for the exercise or defense of claims or any type of judicial, legal or contractual liability may arise from its processing, which must be addressed and for which its recovery is necessary.

Those data that are processed for direct marketing purposes will be kept indefinitely until the interested party requests its deletion.

Specifically:

Category of interested	Retention period
Web visiting user	According to the deadlines indicated in the cookie policy.
User who Contact us through the Web	Years since the last contact.
User subscribed to the Newsletter	The data linked to the newsletter will be kept indefinitely until the interested party requests its deletion.
Registered User	Until the account is closed or 3 years since the last connection. The data linked to commercial communications will be kept in an indefinite manner. indefinite as long as the interested party does not request its deletion.
Trainer and/or distributor	Years from receipt of the request, and in the event of approving the request and becoming a Trainer and/or distributor, the data will be kept as long as your relationship is active.tion with IT3D TECHNOLOGY S.L, (and does not request its deletion) and, in any case, for 6 years according to the regulations that apply to the treatment described.
Blog User	The data will be kept indefinitely as long as the interested party does not request its deletion.

9. Recipients or third parties to whom we may communicate personal data.

9.1 Personal Data may be shared for the purposes set out in 5 in the following cases:

Data Recipients	Category of interested parties
Newsletter and e-mail marketing management platform (Service provider contracted by the Organisation)	Trainer and/or distributor User who Contact us through the Web Newsletter subscriber

In general, for all categories of interested parties, personal data may be shared:

To comply with our legal obligations: when disclosure is necessary to comply with our obligations under laws, regulations, legal processes or government requests that affect us.
For the formulation, exercise or defense of claims or when courts act in the exercise of their judicial function: In certain circumstances, disclosure of personal data may be mandatory because it is subject to a court order, subpoena or request.
In sales, mergers, acquisitions or similar transactions: If we are involved in a merger, acquisition, sale of all or a substantial portion of our assets or other similar sale transaction, your information may be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website about any such transfer and any choices you may have regarding your information.
For the provision of services by providers acting on our behalf We occasionally enter into contracts with carefully selected third parties to assist us in providing the services on the Website, such as:
1. Hosting services for the purpose of providing your hosting and email services.
2. IT consulting and web design services: to provide technical support on the code created for the Website.
Aggregated or Non-Identifiable Data: We may share aggregated or other non-personal information that does not directly identify you with third parties to improve the overall experience of our Services.

9.2 Personal Data may be shared outside the EU, for the purposes set out in 5 below. English:cases:

No international data transfers are made outside the EU

10. Security measures adopted in relation to the processing of personal data.

IT3D TECHNOLOGY S.L, informs that it implements and applies appropriate technical and organisational security mechanisms and measures to guarantee a level of security in the processing appropriate to the risk.

To this end, IT3D TECHNOLOGY S.L,on the basis of an objective assessment, has identified, analysed and assessed the risks of variable probability and severity for the rights and freedoms of natural persons (risk assessment phase) and, consequently, IT3D TECHNOLOGY S.L,in the risk processing phase has applied appropriate and effective security mechanisms and measures to eliminate or mitigate the risks identified in the risk assessment phase. Specifically, appropriate and effective technical and organizational measures are adopted to mitigate the risks of accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

Likewise, IT3D TECHNOLOGY S.L, guarantees the user compliance with the duty of professional secrecy and confidentiality regarding the personal data of users and the duty to store them.

11. Rights of the Interested Party..

In all our operations related to your privacy, we strive to comply with current regulations, which contain a series of rights for the interested party that we list below:

Your rights	What are your rights?What does this mean?
Right to information	You have the right to be presented with clear, concise, transparent and easy-to-understand information about how we use your personal data and about your rights. We provide you with this information in this Policy at point 5.
Right to access	You have the right to access the personal data we hold about you (with certain limits). Manifestly unfounded, excessive or repetitive requests may not be fulfilled. To exercise this right, please contact us using any of the methods below.
Right to rectification	You have the right to have your personal data rectified where it is inaccurate or no longer valid or to have it completed where it is incomplete. To exercise this right, please contact us using any of the methods below. If you have an account, it may be easier for you to correct it yourself by editing your profile.
Right to erasure/right to be forgotten	In certain cases, you have the right to have your personal data deleted or removed. Please note that this is not an absolute right, as we may have legal or legitimate reasons for retaining it. If you wish us to delete your personal data, please contact us using any of the methods set out below.
Right to object to direct marketing, including profiling	You can unsubscribe from our direct marketing communications at any time. The easiest way to unsubscribe is by clicking the “Unsubscribe” link in any email or communication we send you. If not, you can always send us an email to: info@it3d.com or call 96 269 07 22 To object to profiling, please contact us using the means indicated below.
Right to withdraw consent at any time when data processing is based on consent	In the event that consent has been given for any of the purposes reported and determined in the treatments to which we refer, we inform you that you have the right to withdraw consent at any time, without affecting the legality of the treatment based on consent prior to its withdrawal. To find out which treatments are based on consent, we refer you to point 5 of this document. policy. If you wish to withdraw your consent, please contact us using any of the methods indicated below.
Right to object to processing based on legitimate interests	You may object at any time to our processing of your data when the processing is based on legitimate interests. To find out which processing is based on consent, please refer to point 5 of this policy. If you wish to exercise this right, please contact us by any of the means indicated below.
Right to lodge a complaint with a supervisory authority	We also inform you that if you have not obtained satisfaction in the exercise of your rights or the way to exercise them, you may file a complaint with the Supervisory Authority. If you want to know more information about this right and how to exercise it, you can contact the AGPD: http://www.agpd.es/ Tel. 901 100 099 and 91.266.35.17. C/Jorge Juan,6 28001-Madrid. Please do not hesitate to contact us by any of the means indicated below before filing a claim with the competent data protection authority.
Right to data portability	You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, in order to transmit it to another data controller, when the processing is based on the execution of a contract or on your consent and the processing is carried out by automated means. To find out which treatments are based on consent, please refer to point 5 dand this policy. For more information, please contact us by any of the means indicated below.
Right to restriction of processing	You have the right to request the restriction of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we may store it, but we will not be able to continue using or processing it. This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows: the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; the processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use; the controller no longer needs the personal data for the purposes of the processing, but the data subject requires them for the establishment, exercise or defence of legal claims; the data subject has objected to the processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject. If you wish to exercise this right, please contact us by any of the means indicated below.
Right to deactivation Cookies	You can disable Cookies at any time. As a general rule, Internet browsers are set to accept Cookies by default, but you can easily disable them by changing your browser settings. Many cookies are used to improve the usability or functionality of websites, so disabling them may prevent you from enjoying all or part of the services provided through our website, you may experience usability problems or you may have problems with your session if you start one. If you wish to limit or block all cookies set by our websites (which may prevent you from using certain parts of the website) or by any other websites/applications, you can do so through your browser settings.

How can you exercise your data protection rights?

To exercise your rights, you must submit a letter to the address Calle Sierra Calderona, N1 bajo de Puerto de Sagunto 46520 (Valencia), ), or to the following email: info@it3d.com indicating in the subject “RGPD Valencia”. ”. You must specify which of the rights you request to be fulfilled and, in turn, must be accompanied by a photocopy of your ID or equivalent identification document. If you act through a representative, legal or voluntary, you must also provide a document proving the representation and an identification document of the same. If you want to have a model for this, you can:

- Either use an official model from the Agency: https://www.aepd.es/reglamento/derechos/index.html
- Either request a model from us: info@it3d.com

12. Processing of special categories of personal data and personal data relating to criminal convictions and offences.

When completing free text fields, the entry of personal information relating to personal data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data aimed at uniquely identifying a natural person, data relating to health or data relating to the sexual life or sexual orientations of a natural person, as well as personal data relating to criminal convictions and offences is not permitted. If any information relating to the aspects mentioned above is entered into any of our forms or via email, it will be immediately deleted from our information systems without being able to respond to the query made, since such data is neither necessary nor relevant for the purposes determined in the processing of this Website.

13. Links to other websites

We sometimes provide you with links to other websites, but these websites are not under our control. We will therefore not be liable to you for any issues arising in connection with the use of your personal data, the content of the website or the services offered to you by these websites. We therefore recommend that you consult the privacy policy and terms and conditions of each website to review their privacy policy and terms and conditions.14. Data quality

In order to comply with the principles of privacy, especially the quality of the data IT3D TECHNOLOGY S.L,, we inform you that you should only provide us with your own personal data and not that of another person, unless you legally represent them. Likewise, to optimize the quality of the information we need that the data you provide to be correct, current, exact and true.

In the event that the data you provide to us is from another person that you do not represent or that your own data or that of the other person you represent is false, erroneous, not current, or inadequate, you will be responsible for any direct and/or indirect damage caused to third parties or to IT3D TECHNOLOGY S.L,

The data requested by the User indicated with an asterisk (*) will be strictly necessary to be able to contact the User. In no case will the failure to provide more data than is strictly necessary imply a reduction in the quality of the service.

15. Data of minors or incapacitated persons

IT3D TECHNOLOGY S.L, may request additional information or documentation in order to verify the age of the interested party, taking into account the available technology.

16. Data update

The user is the only source of information on his/her personal data, therefore IT3D TECHNOLOGY S.L, requests that, in order to keep his/her data updated and up to date at all times in accordance with the principles of the RGPD, he/she communicates to the address indicated for the exercise of the rights of access, rectification, cancellation and opposition, any variation thereof, as well as the cessation of his/her activity in the entity that he/she represents, if applicable, in order to proceed with the cancellation and/or historical processing of the same.

17. Consent for advertising mailings.

According to the LSSI Law, IT3D TECHNOLOGY S.L, will not send commercial communications by e-mail or other equivalent means of electronic communication that have not previously been authorized by the recipient of the same through the authorization systems used by IT3D TECHNOLOGY S.L,

In the case of those users with whom there is a prior contractual relationship, IT3D TECHNOLOGY S.L, is authorized to send commercial communications regarding products or services of IT3D TECHNOLOGY S.L, that are similar to those that were initially contracted with the client. In any case, the user may voluntarily request exclusion from receiving further commercial information through the Customer Service channels after proving their identity, or by unsubscribing from the advertising e-mail itself.

18. Social Networks

By becoming a fan, follower or similar of IT3D TECHNOLOGY S.L, you will see the different social networks and in the context of this treatment you must take into account that IT3D TECHNOLOGY S.L, can only consult or delete your data in a restricted way by having a specific profile. Any rectification of your data or restriction of information or publications must be carried out through the configuration of your profile or user in the social network itself. By default you consent to:

a) The processing of your personal data in the environment of said social network and in accordance with its Privacy policies.

b) the access of IT3D TECHNOLOGY S.L, to the data contained in your profile or biography, depending on the configuration you have of your privacy in each network, these will be more or less extensive.

c) That the news published about our events, or our comments may appear on your wall or biography.

d) To receive communications about our products/events.

If you want to stop following us, just click on the “Stop being a fan” or “stop following” option.

19. Modification of this privacy policy

IT3D TECHNOLOGY S.L, reserves the right to modify this policy to adapt it to future legislative or jurisprudential developments, as well as to industry practices, informing users in advance of any changes that may occur.

The uninterrupted use of IT3D TECHNOLOGY S.L, by the User will constitute a ratification of this document, with the modifications and changes that have been introduced.

For the same reasons mentioned above, IT3D TECHNOLOGY S.L, reserves the right to modify or interrupt the IT3D TECHNOLOGY S.L. Service. in whole or in part, whether or not the user has been notified. IT3D TECHNOLOGY S.L shall not be liable to the User or to any third party for having exercised its right to modify or interrupt the IT3D TECHNOLOGY S.L. Service.

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